How do i send an Invoice after the auction

[skyfreshbreeze]

I see a letter i in a red box to send an invoice.............but there is no link for the invoice, does anybody know how to send invoices?

thanks

[buttons-and-bows]

The automatic invoicing system is for platinum members only. Yoy will need to emaul your buyer an invoice from your email.

[Anichka54]

The automatic invoicing system is for platinum members only. Yoy will need to emaul your buyer an invoice from your email.

I don't think emauling is allowed on here.

[moonwitch]

The automatic invoicing system is for platinum members only. Yoy will need to emaul your buyer an invoice from your email.

assuming you mean 'email' - how does that work? I have bought lots of items from sellers here and wait for an invoice before paying.

I have only had one seller not able to send an invoice and I really dont think my accountant would accept an email record of a business expense.

Isnt there a way to send individual invoices manually through the site as not having this facility on an auction venue is a new one for me.

[deelancs]

Hi I can confirm that silver members cannot send an invoice, unless by email its a basic selling tool so if silver members can sell then surely this facility should be included for all sellers not just platinum/gold, I have only sold two items and have found it rather frustrating that I have to leave the site to sort out invoice etc. The AAL is useless for silver members as they dont seem to be able to use it unless Im missing something! My first buyer was very patient with me, told me where to find/send invoice then got back to me saying sorry didnt realise you were silver you cant send invoices.
Not a professional approach. Can we silver members please have this facility babble over

[GinaMichele]

I find it quite disturbing that anyone selling on any auction site can not have access to invoices regardless of what grade they are. I think that should be made standard to all sellers. After all we are trying to promote this site and get it as popular as feebay. This isn't going to happen unless the basics are there for all to use and an invoice in an auction site is a basic tool, not a luxury.

[crazy_piercings]

I find it quite disturbing that anyone selling on any auction site can not have access to invoices regardless of what grade they are. I think that should be made standard to all sellers. After all we are trying to promote this site and get it as popular as feebay. This isn't going to happen unless the basics are there for all to use and an invoice in an auction site is a basic tool, not a luxury.

I totally agree with you maybe we should put this to gazza

[ega01hst]

I agree as well (although I have no idea who gazza is). I made my first sale on ebid today. I run a small business and usually sell on your rival site.

I don't know what I am going to do now though, as I usually print a copy invoice for my sales ledger. The facility is there on ebay not only to send invoices to customers, but also to print them - containing the information us sellers need to keep as part of the LEGAL OBLIGATIONS of running a business.

Hayley

[Anichka54]

I agree as well (although I have no idea who gazza is). I made my first sale on ebid today. I run a small business and usually sell on your rival site.

I don't know what I am going to do now though, as I usually print a copy invoice for my sales ledger. The facility is there on ebay not only to send invoices to customers, but also to print them - containing the information us sellers need to keep as part of the LEGAL OBLIGATIONS of running a business.

Hayley

If you look at the ended auction page, you'll see 'confirmation email sent to ....' click on that & you'll have all the info you need & you can print that for your records.

[GinaMichele]

I dont think an email is still the same as having a required invoice for accounts paperwork though, i could be wrong.