Feeling pleased with myself

[mainlypostcards]

We bought some new garden furniture in Homebase today.
Very large flat pack and we struggled getting it into the car.
However, when we got home, there was a chair missing!
Phoned the store and they said they would have it ready at customer services to collect. I went back on my own, it was ready for me and I just very casually said: "this is a 30 mile roundtrip for me, are you going to refund me for my petrol?" Was expecting a flat out No.
However, she phoned the manager and asked - I got £20 back! - would have been happy with a fiver.

[kengillam]

Wow expenses like that, not an MP are you

[mainlypostcards]

Wow expenses like that, not an MP are you

lol Ken.
Wouldn't have done me as an MP - would have had to charge for an hour of my time as well + an unconvenience payment of let's say a "full refund" and whilst retaining my receipt I could have charged it to you and all the other British taxpayers as well!

[DanTheMan3]

lol Ken.
Wouldn't have done me as an MP - would have had to charge for an hour of my time as well + an unconvenience payment of let's say a "full refund" and whilst retaining my receipt I could have charged it to you and all the other British taxpayers as well!

And a second home as you live so near.
.

[Redclassichifi]

Great result!

We have a B&Q within a quarter mile of us. Having purchased some (supposedly) pink(ish) paint (Don't ask..) we got home and on opening the tins found a rather fetching shade of light green.

On taking them back we had an apology, full refund and the tins replaced free of charge.

I'm now planning to order a wrongly coloured bathroom suite...

[mainlypostcards]

Great result!

We have a B&Q within a quarter mile of us. Having purchased some (supposedly) pink(ish) paint (Don't ask..) we got home and on opening the tins found a rather fetching shade of light green.

On taking them back we had an apology, full refund and the tins replaced free of charge.

I'm now planning to order a wrongly coloured bathroom suite...

I think they jolly well ought to offer some sort of compensation and that seems a pretty good deal as well - after all you only had a short way to go back.

I believe Tesco used to do refund and replace, but they seem to have stopped it.

If it's a local store I don't mind too much, but when you have to travel any distance (and that was my nearest Homebase), petrol isn't exactly cheap nowadays.

[Redclassichifi]

I think they jolly well ought to offer some sort of compensation and that seems a pretty good deal as well - after all you only had a short way to go back.

I believe Tesco used to do refund and replace, but they seem to have stopped it.

If it's a local store I don't mind too much, but when you have to travel any distance (and that was my nearest Homebase), petrol isn't exactly cheap nowadays.

Quite right!

I wasn't having a go: Like you I would have been more than annoyed if a store had managed to sell me short - especially if a long road trip was involved.

I was just delighted to end up with two tins of free paint for a two minute walk!

[mainlypostcards]

Trouble is that I live in a small town and there are certain items that I just can't get here in town at all. The 4 Nearest larger towns are between 15 and 25 miles away.

Food stores are really good here, with quite a few independents and we have several electrical stores and a plumbing store.
With Woollies gone, there is only Tesco that do a small range of childrens clothes and toys.
There is an old fashioned tailor and a lady's wear shop, but both are incredibly expensive.

The other store we could really do with is kitchen wear. We had a really good one, but it closed about 2 years ago and it's now a very good delicatessen shop.

[Redclassichifi]

Isn't it strange how localities can change!

Unlike you, I live within 7 miles of the centre of London, so every store is within a bus/tube ride away.

Thing is, we chose the Lea Valley area of East London as it was a quiet oasis with lots of nature reserves. Then they announced (in quick succession) the building of the Channel Tunnel Train Depot, Cross-link and the Olympic Village.

You should see it now – it’s like a war zone. So I kind of envy your (relative) isolation!

[craig7501]

We bought some new garden furniture in Homebase today.
Very large flat pack and we struggled getting it into the car.
However, when we got home, there was a chair missing!
Phoned the store and they said they would have it ready at customer services to collect. I went back on my own, it was ready for me and I just very casually said: "this is a 30 mile roundtrip for me, are you going to refund me for my petrol?" Was expecting a flat out No.
However, she phoned the manager and asked - I got £20 back! - would have been happy with a fiver.

£20 is that all? I would've said that it costs £20 to travel one way.