Gazza posted on one of the threads last week (25th September) they were getting an expert to sort this out.
http://helpdesk.ebid.net/showpost.php?p=557050&postcount=8
he posted this today.
The eBid site as a whole has been a little unsteady over the last couple of months. The main reason for this is the growth in users and also a few bugs that reared their heads after some major updates. Accesses to the database are becoming greater and greater meaning longer queue times. We have been building our hardware infrastructure over the past few years. We now have enough servers to help us grow to the next level but if these servers aren't running to their full potential then there's no point in having them. To help us with the wait times and to get pages loading lightning fast we now have on board a database team experienced in the field we require. They are going currently through our setup and we hope to see the eradication wait times over the next 2 weeks.