Tried to combine postage on an invoice yesterday, and message a buyer, but
1) the combining didnt seem to work, it was throwing up all kinds of strange figures, I didnt know until the buyer messaged me,
2) I replied to thier message last night, and it was still showing as not answered this morning even though the reply was also showing on my sent answers...
I was using the browser on my Iphone (being in the middle of a 7 hour run of theatre rehearsals and not home til gone Midnight) so much for trying to provide efficient and near-immediate customer service!