Invoice shipping cost & totaling error

[mystuff2u]

I made a combined invoice for several items, but 2 different items are causing the invoice to not total. It has to do with the shipping weight. Each item, individually, can be shipped via USPS 1st Class Mail, but the customer bought multiple of each and that sent it over the weight limit. Is there a work around for this so that my customer can get a proper invoice? I have informed her of the problem and what the total should be, but it would be nice to send her a clean invoice from which she can pay.
Attachment 23571
Attachment 23572

[mystuff2u]

To add to the above, I cannot send the invoice because the shipping isn't calculated. I get the following message when I try to send it.


And I apologize for blowing the margins above, it looked fine in preview.

[burgyeb]

Did you try to make combined invoice using eBid's Invoice?

[mystuff2u]

Yes I did, that is where I got the images and found the problem. I received the error message when I attempted to send the combined invoice.

[JanetB]

Contact support@ebid.net and send attachment images of the problem. They'll be able to help you out.

[mystuff2u]

Contact support@ebid.net and send attachment images of the problem. They'll be able to help you out.

Thanks, I will. I was trying not to pester them unless I absolutely had to.

[mystuff2u]

This just happened again. It would be nice if we could manually increase the shipping charges as we can reduce them.

[gazza]

We are working on this problem (USPS First Class going over 13oz) and will update the main site shortly.

Thanks,
Gazza