Hi Jewel
No, I don't think it is unfair, unfortunately, auction sites are a magnet for just about every rogue seller on the planet.
It really is a case of "buyer beware", and a good sellers duty is to do everything possible to give any prospective buyer, confidence in them
You wouldn't believe how many new "sellers", miraculously had 20 brand new wii's for sale on the run up to Christmas last year
There are loads of suggestions and tips around the forum, the same as have been given above. Everyone starts with zero feedback....I did, but I asked questions and listened to good advice which was freely given
Yvonne x