They are finished and I think TalkTalk are getting rid of some staff so they don't seem to care what happens.
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tiscali tech just called me, nothing they can do.
I don't know about their latest offer but one of my sisters used plusnet for about 5 years but has recently changed to 02, she seems to be getting better speed with 02.
Wizbooks used them for a while but ditched them, can't remember why.
I think work still has a broadband connection with them but are thinking of changing because there are cheaper business options available now.