View Full Version : royal mail lost in amazon
PATRIOT73
19th June 2007, 08:35 PM
Royal Mail has lost a "critical" £8m contract to collect second class mail from online retailer Amazon.
The group blamed higher costs caused by their "failure to modernise operations" for the loss of business.
The blow comes as Royal Mail staff prepare to strike for the first time since 1996. They are demanding a better pay settlement than the 2.5% offered.
Earlier this year, the postal service was ditched by the Department for Work and Pensions in favour of UK Mail.
Royal Mail will continue to make Amazon's first class deliveries in the UK.
shezz
19th June 2007, 09:51 PM
The Royal Mail have lost quite a few contracts over the year, they are cutting hundreds of jobs and closing a lot more post office, trouble is they are the only one's that will deliver your mail to you there are no other company that can offer that service as it is to costly.
So question is
How long will it be before there are going to be implications on our daily post, soon they will cut it down from daily to maybe 3 times a week
Rednosty
19th June 2007, 10:05 PM
This is really BAD NEWS for any seller As I think the service is vital. Other companys will not be able to match the service or the price will not be any where near as good. Larger packets will be ok but for the smaller stuff..its going to be more expensive.
kengillam
19th June 2007, 10:26 PM
The thing is a lot of smaller mail is now dealt with by email, or mobile, when did any of us last write a letter to someone. It was probably the economy of scale that made delivering small letters viable. If there is a decline it could hit online sellers quite hard, as most of the 'others' expect you to dliver to their depot or else have a large bacth to collect, not really an option for most of us.
madhatter1
20th June 2007, 12:27 AM
I gave up using royal mail for my larger parcels because they were too expensive : 8kg parcel is 10.67 for their cheapest delivery and I have to take it to the PO or the depot, I can get the same parcel collected next day and delivered for 9.98 incl vat and tracking/signed for --not a lot of a saving you may say but its plus fuel ,car parking ,and sometimes half an hour wait in a queue and if I am expecting a delivery it has to wait.
bitzunbobz
20th June 2007, 07:13 AM
Madhatter. Which company will do it for that price? I work for Royal Mail so let me tell you a bit about what they want. All the letters you get delivered with TNT, UK Post, DHL etc postmark are sorted by the relevant company but delivered by us posties. Its these letters that subsidise your stamped post and the universal service obligation. This means that if you put a stamp on a letter, it will be delivered to ANY address in the UK, even if a van has to drive 5 miles up an unmade road to get to that address. Who else would to that for 32p? These companies are taking the money and giving back nothing. If the USO goes (and it is seriously threatened) then the only people who will received a postal service are those whose postcodes first number is 1 or 2 eg BD1 or KA2. Stamps would start at £1 and may be dependant on distance. They also want us posties to start much later so whatever time you get your mail, add on 2 hours. They want us to take more junk (the unaddressed crap you get) but they wont pay us for it. Weekend collections will end. Various other internal changes which ultimately mean a poorer service for you. Think of other public services that were privatised eg trains, buses, utilities, directory enquiries etc. Are ANY of these any better? Is that what you want for your postal service? Get behind us posties cos many of you will be priced out of business if these changes go through. By the way, if TNT etc COULD set up a UNIVERSAL delivery service, they would have by now. They are light years away from that, believe me
Rednosty
20th June 2007, 08:33 AM
I gave up using royal mail for my larger parcels because they were too expensive : 8kg parcel is 10.67 for their cheapest delivery and I have to take it to the PO or the depot, I can get the same parcel collected next day and delivered for 9.98 incl vat and tracking/signed for --not a lot of a saving you may say but its plus fuel ,car parking ,and sometimes half an hour wait in a queue and if I am expecting a delivery it has to wait.
Try Wallington Cars £8 for upto 20KGS! You have to watch out for the "catches" I.E Northern Ireland is £20 and so are Parts of Scotland (Imagine a line just below the highlands) they are £20.
Amazing so someone just this side of the line has to pay £8 and someone just 5 miles down the road £20
merlin
20th June 2007, 08:52 AM
THERES LOADS OF COMPANIES WHO DO LARGER PARCELS CHEAPER THAMN RM sorry but thats life all my large parcels now go by other couriers it`s not like i make a fortune selling so if 50p cheaper and it gets picked up then thats the service i want not paying to park then waiting in a queue for half hour
shezz
20th June 2007, 09:16 AM
I understand what everyone is saying, but if you look at the bigger picture, it's not just the post, losing all these contracts will have implications that could affect us all, post offices being the main one, when your local post office shuts will it not affect you
merlin
20th June 2007, 09:35 AM
the amount of items lost / stolen worries me more than my local p.o. closing last year i had to make 7 claims the year before was 5 or 6 now when paying lets say 48p for a stamp and your covered for £34.00 or whatever it is now every item lost / stolen and claimed for obviously helps put prices up sorry but rm needs a good kick up ass this losing parcels etc. is no way to run a company
shezz
20th June 2007, 10:22 AM
the amount of items lost / stolen worries me more than my local p.o. closing last year i had to make 7 claims the year before was 5 or 6 now when paying lets say 48p for a stamp and your covered for £34.00 or whatever it is now every item lost / stolen and claimed for obviously helps put prices up sorry but rm needs a good kick up ass this losing parcels etc. is no way to run a company
I do agree they need a good kick up there jacksy, then maybe they would'nt loose these contracts, but at the end of the day, unless someone can step in and give us a decent service, we are the one's that are gonna be losing out.
Having said that
I'm sure we would soon adapt
kengillam
20th June 2007, 11:04 AM
The problem is if the courier companies cream off the lucrative bits, RM will not be viable to provide an essential service. If the couriers had to provide national coverage at the same rate fopr everyone I wonder what their business models would look like. All in all, even though we moan about it I think the Rm provides a pretty good service on the whole.
bitzunbobz
20th June 2007, 02:00 PM
The number of parcels lost is very small compared to how many are processed. Even fewer are stolen. Royal Mails internal security is spot on and will investigate at the drop of a hat. Undelivered letters (dont know for sure about parcels) without return addresses are destroyed. In the past (before my time) these letters were opened to try to identify the sender so they could be returned. One more example of profit before service. RM isnt perfect but those attacking it will kick themselves for eternity when RM is no more (and that situation is closer than you think - ask your postie)
merlin
20th June 2007, 02:14 PM
The number of parcels lost is very small compared to how many are processed. Even fewer are stolen. Royal Mails internal security is spot on and will investigate at the drop of a hat. Undelivered letters (dont know for sure about parcels) without return addresses are destroyed. In the past (before my time) these letters were opened to try to identify the sender so they could be returned. One more example of profit before service. RM isnt perfect but those attacking it will kick themselves for eternity when RM is no more (and that situation is closer than you think - ask your postie)
i take it you reading only what you want so there are not many parcels lost ok but all those claims each year for LOST / STOLEN parcels put the prices of stamps up it is lost revenue it is shoddy workmanship that causes items to go astray i have used printed labels before to send items one printed for the reciever and one on rear to say where to return parcel to guess what last year 3 parcels were returned to me thats a waste of time money and resources and puts my phone bill up contacting rm shoddy practices will be the end of rm maybe you should be telling the other employees you work with all this
Rednosty
20th June 2007, 02:36 PM
The number of parcels lost is very small compared to how many are processed. Even fewer are stolen. Royal Mails internal security is spot on and will investigate at the drop of a hat. Undelivered letters (dont know for sure about parcels) without return addresses are destroyed. In the past (before my time) these letters were opened to try to identify the sender so they could be returned. One more example of profit before service. RM isnt perfect but those attacking it will kick themselves for eternity when RM is no more (and that situation is closer than you think - ask your postie)
Explain this then My local postman has recorded packages (Which are paid extra for to be signed on receipt) He NEVER asks for a signiture and leaves the parcel on the doorstep..
For any Tom Dick or Harry to pick up...Actually thought about just following him down his route and picking up all the parcels that are left on the doorstep And then taking them back to the sorting office to see the manager! Makes me FUME when you pay Extra dosh for a service and common practice (in London) is Not to bother with a signiture!
Ps I agree with you on the Closeness of Closure and It WILL Affect ALL SELLERS.
The problem started about 15-20 years ago when for some reason The RM started employing Unqualified people to fill the gaps in a shortage of employment! The standards have dropped considerablly since then..
Oh well if the RM goes under then its back to boots for me!
merlin
20th June 2007, 02:58 PM
Oh well if the RM goes under then its back to boots for me!
i bet they are thigh length red ones
merlin
20th June 2007, 03:08 PM
the number of lost items is still way too much
i worked for a company where i had to weigh screws nuts bolts etc. if my weights were out by more than 4 screws they would make me weigh every box i had done over again and i would not get paid for that time if we sent a order out to b&q and the number did not match the weight we provided they would send back a whole lorry full not just a few cartons,
i`m sorry but sloppyness by rm staff is to blame and the managers are only in it for the money
bitzunbobz
20th June 2007, 05:22 PM
Rednosty - Yes, thats unacceptable and if that postie is caught doorstepping s/he will be fired. Merlinman - us posties are merely the final mile. Badly addressed, sometimes unaddressed with just a name and town, wrong postcodes eg someone quotes, say WS postcode over phone (Walsall) but person at other end of phone hears WF (Wakefield - 150 miles away) so letter gets sent to wrong place - not posties fault. **** poor equipment (if we have it at all), 19th century management style. Tell you what. I'll call for you tomorrow at 4:45am and you spend just one day with me. You'll never call us sloppy again :-)
merlin
20th June 2007, 06:09 PM
Rednosty - Yes, thats unacceptable and if that postie is caught doorstepping s/he will be fired. Merlinman - us posties are merely the final mile. Badly addressed, sometimes unaddressed with just a name and town, wrong postcodes eg someone quotes, say WS postcode over phone (Walsall) but person at other end of phone hears WF (Wakefield - 150 miles away) so letter gets sent to wrong place - not posties fault. **** poor equipment (if we have it at all), 19th century management style. Tell you what. I'll call for you tomorrow at 4:45am and you spend just one day with me. You'll never call us sloppy again :-)
lol easily sorted i`m in west brom lol
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