Fast response from support

[FabFinds]

Just wanted to say thanks for your quick response to my emails to Support today.

[tonymaclennan]

Just wanted to say thanks for your quick response to my emails to Support today.

Im surprised, they do not usually offer fast support if any.
But well done eBid.

[fivebyfive]

Im surprised, they do not usually offer fast support if any.
But well done eBid.

I have always found them to be very quick in responding , but they do have to sleep sometimes :) :) unlike E**Y who use robots and monkeys

[tonymaclennan]

I have always found them to be very quick in responding , but they do have to sleep sometimes :) :) unlike E**Y who use robots and monkeys

LMAO.
I generally havn't received very good custoemr service in the past, guess thi must have changed.

[timebase]

I always receive a quick reply from G & M and they sort any prob out in double quick time. Full marks.

[thehoneyant]

I have had great fast responses, thanks guys http://www.clicksmilies.com/s0105/mittelgrosse/medium-smiley-052.gif
So I can't grumble, and I usually do. ;)

[gazza]

We tend to genuine queries as soon as we can. We place these in front of requests to be un-banned.

G

[annieanimate]

Fast replies?????????????????????? **Faints**

[shezz]

I am really pleased with the customer service on Ebid, whenever I have had a problem and emailed customer service, I have had a response, The first time I had a problem I found it very easy to actually find out how to contact ebid, Unlike e*** where you have to go though all these different sections and click on everything, only to get an automated email back, never knowing if a person has actually read the email.

The personnal touch ebid give you makes all the difference.

Keep up the good work, I hope as this site gets massive that these personnel touches do not dissapear.

[indycosignments]

Tell me your Secret...........I've been trying to get a Support response for Days now...even from Admind. My uploads, about 13 seperate ones since 24 Feb, 2005 have as yet been affirmed...............geezzzz!!
Sincerely,

[indycosignments]

Thank You!
I just recieved an email stating ...that finally my
BULK UPLOADS have been Completed and Verified.

Thanks Again.........it took several days but....I'm pleased

Sincerely,
M Laisure
Indianapolis, IN
indycosignments.

[lona43]

Thanks for sorting out my complaint in super fast time.

A far quicker response than the opposition.

[broz1963]

I had problems logging in today, sent an email to eBid support & was sorted out within a few minutes :)

Very well done eBid & many thanks for your help. 5*****

[indycosignments]

Appreciate the fast NPB credit refund, ...as always super fine service!

[sexstuff]

dont appreciate being lied to about frontpage featured auctions only being on for 24 hours when quite obviously some are on there for days.

[gazza]

dont appreciate being lied to about frontpage featured auctions only being on for 24 hours when quite obviously some are on there for days.
Please substantiate you claims.

[mypleasureisland]

Please substansify you claims.

I think you mean substantiate.


Jean

[sexstuff]

How would you like me to substansify my claims ?

By posting a private message I received from Mark on the boards after asking him by Private message ?

[gazza]

I think you mean substantiate.


Jean
Thats the one!

[gazza]

How would you like me to substansify my claims ?

By posting a private message I received from Mark on the boards after asking him by Private message ?
You are claiming that we are lying to our customers by telling them that frontpage featured auctions are on the frontpage for 24hrs when in fact you claim they are on there for longer.

Feel free to leave info to back this up here. If there is a bug we are unaware of we will look into it.

G

[gazza]

The auction in question has a frontpage lifetime of

2005-05-17 18:12:26
until
2005-05-18 18:12:26

Auctions are not always placed on the frontpage the moment they are started.

[mypleasureisland]

Thats the one!

Bet you can guess what the day job is LOL

Jean

[Cocksparrer]

Most definately fast support. 9.15am this morning i noticed Hard core Porn dvds being advertised on the front page ARGH!!!!!!!!!! "pulls her hair out" about 45 mins later i recieved an email from support stateing the seller had been suspended and items taken off PHEW!!!!!!!!!!. Sorry darling but im ild fashioned porn belongs in the bedroom not on the internet where kids go browsing. Bad enough with all the nasty creatures on the internet as it is. If you get my drift. Thanks eBid.

[cmc_entertainment]

resolved within 45mins - thanks!

[victorfrank]

Ebid's support team is one of the many strengths of eBid and such a pleasant change from elsewhere.