Recorded delivery or not ?

[mrsandman]

Hello
Does anyone know how much more expensive it is to send recorded delivery ? I have just had my first ( so far) Package not turn up yet !!

With the Christams ' Temp' staff starting at many Sorting offices , I am concerned this may happen again.

Thanks Ange

[morganjeans]

recorded is 72p on top of the normal postage price

[shezz]

recorderd deliver is not a guranteed delivery it's just that someone will sign on delivery,

[astral276]

recorderd deliver is not a guranteed delivery it's just that someone will sign on delivery,

Possibly sign - and then it could be anybody. Even a burglar that happened to be in your house when the postman called.

This is an area where RM charge for a service that they often do not deliver. In most businesses that would be classed as fraud but RM seems to get away with it.

[smiffy49er]

Just to say Ange
The only ones I have had NOT turnup have been recorded.

Hope this helps

[Cocksparrer]

Everything I sell goes recorded delivery even if abroad it goes international signed for.

[Fossy]

I've never had a problem with it.

[lofty100e]

I have had numerous problems, including one time when the package was just left propped up against the front of the porch. I was not impressed with that and reported it (most annoying thing was if the walkman had turned it around by 180 degrees it would have gone through the letter box). On that occasion it was just a football programme, but was expecting £50 worth of film later in the week.

What really annoys me is that to collect post from the sorting office you need to produce photo ID, but they assume anyone at your building can be trusted. As said above the person could be anyone. At one building where I worked the walkman would get anyone who happened to be in reception to sign. As far as we know no-one un-connected with the building got hold of them, but then how would we known?

[ladynuttiepig]

l do recored, on the dark side l had a lady asking when will itam come???????
so l when to roil mail bar sorch
waiting at post office for them to pick up ,lol
so told lady you itam is at post office whating for you to pick up :cool:

[ejean9]

that happens Nuttie...sometimes the posty is too lazy to put a card throu the door..

[XCESSBAGGAGE]

If in doubt, I send recorded. Especially to London.

Can't really claim they didn't get it then.

I've never had problems with it, and I've used it for over 20 years now.

The only thing I do get complaints about, is when people say they have to travel miles to collect their parcel.

Or that the postie woke them up.

But I point out that if they are not there to take the parcel in, then it could just get left on the door step.

And anyone could help themselves to it.

So for me recorded is safer for both parties.

[ladynuttiepig]

that happens Nuttie...sometimes the posty is too lazy to put a card throu the door..

lell me about it ,next door had an itam of mine lol,leaft by bin that was from big man £50 + of clothes for my om
when l first started on the dark side l send a recored 1 st class letter with poster oder in for an itam 2 wks it took to get there and she did not have to sig for it

[BAGHAG999]

I think it depends on the value of items posted for example i lose less than one in a hundred .
100 X 0.72 = 72.00 So at a value of a Tenner an item i would be dead unluck to lose 7.
Then of course i can make a claim and lately they have been paying for the postage as well as the value of the item.
So for low value items its a waste of money.

[ImpactTackle]

I don't bother with recorded any more if it's a low value item.
I have a form to send off to the buyer that claim the item never arrived that asks all sorts of awkward official looking questions - it's amazing how many suddenly turn up.

If anybody wants a copy (.doc Word format) just PM me your email address and I'll send it over.

[ruth900]

The latest in a long line of postmen now doesn't even bother to put packets through the letter box, recorded or not, just leaves them sitting on the planter outside the front door...... too lazy to even take the elastic bands off and try to put them through the letter box. I won't tempt fate by saying none have been stolen.

[lofty100e]

The latest in a long line of postmen now doesn't even bother to put packets through the letter box, recorded or not, just leaves them sitting on the planter outside the front door...... too lazy to even take the elastic bands off and try to put them through the letter box. I won't tempt fate by saying none have been stolen.

Don't accept that type of service report it, the person concerned may lose their job, but that is their problem. If you do not report it you can't really complain when (not if) something goes missing.

[astral276]

I have a form to send off to the buyer that claim the item never arrived that asks all sorts of awkward official looking questions - it's amazing how many suddenly turn up.

Is this a form of your own making or an official form?

RM claim forms are available at http://www.royalmail.com/portal/rm/content2?catId=69800733&mediaId=80300735

Anyone know why there is a specific section for eB@y claims?

[astral276]

I won't tempt fate by saying none have been stolen.

You just did. :D

[ImpactTackle]

Is this a form of your own making or an official form?

Neither - I got a link to it from the power seller board.
It just conveys the message to the buyer that you are prepared to take it further and not just accept their word for it. Like I said, it's amazing how many turn up.

[bykimbo]

Is this a form of your own making or an official form?

RM claim forms are available at http://www.royalmail.com/portal/rm/content2?catId=69800733&mediaId=80300735

Anyone know why there is a specific section for eB@y claims?

Because RM have a separate team that deals exclusively with feebay claims. And the rules of proof are different - the default assumption is one of fraud, and the buyer has to co-operate and confirm non-receipt.

I contacted RM customer support when they first changed the form layout to include the question "is this a feebay item" or whatever it said - got the answer from the horse's mouth. Oh, they didn't actually *say* the bit about fraud, I interpreted that. :D